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Service Duration
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Provided Support
- Phone Support
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Advanced Options
4936
HPE
3099
Cisco
931
Lenovo
626
Zebra
622
HP
440
APC
360
SonicWall
339
Veritas
285
Dell
133
Fortinet
130
Barracuda
123
Extreme Networks
114
Datalogic
90
Eaton
62
Red Hat
59
Datto
41
CyberPower
33
ASUS
23
Palo Alto Networks
18
Opengear
18
EPOS
16
Epson
12
Jabra
11
Logitech
9
Poly
7
SMART Technologies
6
Cambium
5
Kyocera
5
McAfee
3
HoneyWell
3
Samsung
3
Dynabook
2
Synology
2
Seal Shield
1
Ergotron
1
QNAP
1
CommVault
1
LMC2
3221
$0 - $300
2345
$300 - $700
2375
$700 - $2000
2316
$2000 - $6400
2313
$6400+
9738
Service
2769
Warranty
2845
1 Year
2701
3 Year
1949
5 Year
1123
4 Year
572
2 Year
53
7 Year
44
12 Month
43
24 Month
40
36 Month
26
1 Month
21
6 Year
14
1 Incident
5
1 Year / 1 Incident
4
60 Month
3
1 Day
3
21 Month
2
3 Hour
2
3 Year / 3 Incident
2
6 Month
1
1 Year / 10 Incident
1
240 Minute
1
3 Month
1
3 Year / 1 Incident
1
8 Hour
1
9 Month
5848
Phone Support
4341
Parts Replacement
3643
Repair
3415
Replacement
2522
New Releases Update
2122
Web Knowledge Base Access
1386
Remote Diagnosis
906
Web Support
539
Email Support
531
Software Support
518
Defective Media Retention
444
Hardware Support
408
Accidental Damage Protection
395
Diagnosis
314
Software Update
285
Online Training
249
Knowledge Base Access
242
Visual Remote Guidance
217
Comprehensive Defective Material Retention
195
Commissioning
165
Troubleshooting
135
Security Update
127
Software Upgrade
109
Comprehensive Coverage
106
Configuration
101
Firmware Updates
98
Logistics
96
Travel Expense Coverage
90
Escalation Management
88
Reporting
87
Remote Monitoring
82
Installation
74
Consulting
69
Live Chat
64
Training
62
Fax-On-Demand
60
Monitoring
58
Data Retention
56
Intrusion Definition Update
48
Preventive Maintenance
44
Intrusion Prevention
43
Cleaning
40
Inspection
40
Live Dashboard
39
Virus Definitions Update
36
Customer Dashboard
36
Return Merchandise Agreement (RMA)
35
Crisis Management
33
Asset Management
33
Escalation Support
3820
On-site
2518
Service Depot
365
Carry-in
9
Carry-in/Service Depot
2
On-site/Service Depot
1
Carry-in/On-site